At z789, the privacy and security of your personal data is treated with the same seriousness as the security of your account funds. This Privacy Policy explains in clear terms what data we collect, why we collect it, how it is used, and what rights you have as a z789 player. We encourage every player — from Karachi to Islamabad — to read this document before registering.
Six core principles guide every data decision we make at z789. These are not marketing promises — they are operational standards enforced across our entire platform and partner network.
All data transmitted between your device and z789 is protected using industry-standard TLS encryption. Login credentials, payment details, and personal information are never sent in plain text. Your z789 session is secured from the moment you connect.
z789 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is used exclusively to operate your account, process transactions, and improve your z789 experience. We share data only where legally required or operationally necessary.
Identity data collected for KYC — including CNIC numbers — is processed solely for age verification and anti-money laundering compliance. This data is stored in encrypted form, access is restricted to authorised compliance personnel only, and it is never used for profiling or marketing.
z789 does not hold your data indefinitely. Each category of personal data has a clearly defined retention period based on legal and regulatory requirements. Once that period expires and there is no ongoing legal obligation, your data is securely deleted or anonymised from our systems.
For data processing activities that go beyond strict operational necessity — such as marketing communications and promotional emails — z789 only proceeds with your explicit consent. You can withdraw consent for optional data uses at any time via your account settings or by contacting our support team.
z789 uses gaming activity data — session lengths, betting patterns, deposit frequency — to monitor for responsible gaming indicators. This data is used exclusively to protect players, enforce self-exclusion commitments, and intervene when problematic patterns are detected. It is never shared externally for commercial purposes.
For the purposes of this Privacy Policy, z789 ("z789", "we", "us", "our") is the data controller responsible for the personal data of all registered players and site visitors who interact with the z789 platform at z789.im. As data controller, z789 determines the purposes and means by which your personal data is processed.
z789 operates under international gaming regulations. Where the platform is accessed by users in Pakistan — whether via desktop in Lahore, mobile in Karachi, or any device across Faisalabad, Islamabad, or any other city — all data processing described in this policy applies equally regardless of access method or network provider (Jazz, Zong, Ufone, Telenor, or any other).
This Privacy Policy applies to all z789 services including the main gaming platform, the z789 mobile experience, all game categories (cricket betting, live casino, slots, Pirate Fishing, Ezugi Live), and all customer support interactions conducted via live chat or email.
Questions about this policy? You can contact the z789 data team at any time by emailing [email protected] with the subject line "Privacy Query". We respond to all privacy-related enquiries within 5 business days.
z789 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and in limited cases from third-party verification partners. The categories of data we collect are as follows:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, gender | Registration form, KYC verification |
| Contact Data | Mobile number, email address, city of residence | Registration form, account settings |
| Financial Data | JazzCash / EasyPaisa account numbers, HBL / UBL / Meezan Bank details, USDT wallet addresses, transaction history | Cashier / deposit & withdrawal flows |
| Gaming Activity Data | Bets placed, games played, session duration, win/loss records, bonus usage | Automatically via platform activity |
| Technical Data | IP address, device type, browser version, operating system, cookies | Automatically via platform access |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Support interactions |
| Marketing Preferences | Email opt-in/opt-out status, promotional communication preferences | Account settings, consent records |
z789 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where gaming activity data is used for responsible gaming monitoring purposes as described in this policy.
z789 uses your personal data for specific, documented purposes only. We do not use your data in ways that are incompatible with the purpose for which it was collected. The primary purposes for which z789 processes personal data are:
z789 processes your personal data on the following legal bases, depending on the purpose of processing:
Note for Pakistani Players: Where z789's data processing obligations intersect with Pakistani data protection norms, z789 applies the higher standard of protection. Players have the right to know what data is held about them and to request corrections to inaccurate records at any time.
z789 does not sell, rent, or trade your personal data. We share your data with third parties only in the following limited and documented circumstances:
All third parties with whom z789 shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specific purposes for which it was shared. z789 does not permit third-party partners to use your data for their own marketing or commercial purposes.
z789 uses cookies and similar tracking technologies to operate the platform, maintain your login session, personalise your experience, and analyse aggregate platform usage. The types of cookies used on z789 are:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of your z789 account. Detailed information about the specific cookies used and their retention periods is available in the z789 Cookie Notice, accessible from the platform footer.
z789 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Regulatory / AML compliance |
| Financial Transaction Data | 7 years from transaction date | Financial regulation requirements |
| KYC / CNIC Data | Duration of account + 5 years after closure | AML / identity verification obligations |
| Gaming Activity Records | 3 years from last activity | Dispute resolution / regulatory audit |
| Support Communications | 3 years from interaction date | Legitimate interest (quality assurance) |
| Marketing Consent Records | Until consent withdrawn + 2 years | Legal compliance (proof of consent) |
| Technical / Log Data | 12 months | Security monitoring |
Upon expiry of the applicable retention period, z789 will securely delete or permanently anonymise your personal data so that it can no longer be attributed to you as an individual. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for statistical and research purposes.
As a z789 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". z789 will respond to all valid requests within 30 days.
Important: Certain rights — particularly erasure and restriction — may be limited where z789 is required to retain your data to fulfil legal obligations such as AML record-keeping or ongoing dispute resolution. z789 will explain any such limitation clearly when responding to your request.
z789 implements robust technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
While z789 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You play an important role in account security: use a strong, unique password, enable 2FA, and never share your credentials with anyone.
z789 operates a strict 21+ age policy. The z789 platform is not directed at, and does not knowingly collect personal data from, any person under the age of 21. This policy is enforced through CNIC-based age verification during the KYC process.
If z789 discovers or is notified that an account has been registered by a person under 21 years of age:
If you believe that a minor has registered on z789, please report this immediately to our support team at [email protected]. z789 takes under-age gambling very seriously and will act on such reports without delay.
Parents & Guardians: If you share devices with family members in your household in Karachi, Lahore, or anywhere in Pakistan, we strongly recommend using parental control software to prevent minors from accessing z789. Our 21+ policy is non-negotiable and strictly enforced.
z789 operates as an international gaming platform. In delivering our services, your personal data may be processed on servers or by service providers located outside Pakistan. Where such international transfers occur, z789 ensures that appropriate safeguards are in place to protect your data to a standard consistent with this Privacy Policy.
Safeguards applied to international data transfers include:
If you have questions about the specific countries to which your data may be transferred or the safeguards applied, you may contact z789 at [email protected] with the subject line "International Transfer Query".
z789 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulation, or improvements to our platform. The "Last Updated" date at the top of this policy will be revised whenever a material change is made.
Where changes to this policy are material — meaning they significantly affect your rights or the way your data is processed — z789 will notify you via:
Your continued use of z789 following notification of a material policy update constitutes your acknowledgement of the updated policy. If you do not agree with changes to this policy, you should cease use of the z789 platform and may request account closure by contacting our support team.
Non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of the policy, or updates to contact details — may be made without advance notice. We recommend reviewing this policy periodically to stay informed of how z789 protects your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way z789 handles your personal data, please contact our data protection team using the details below. All privacy-related enquiries are handled with strict confidentiality.
If you are not satisfied with z789's response to your privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. z789 will cooperate fully with any regulatory investigation conducted by a competent authority.
Our Commitment: z789 treats every privacy complaint as a serious matter. We investigate all complaints thoroughly, provide a substantive written response, and where a complaint is upheld, we take corrective action and inform you of the steps taken. Your trust is fundamental to what z789 stands for.
Your data is protected. Your deposits are secure. Your experience is built for Pakistan. Create your z789 account today and explore cricket betting, live casino, slots, and more — all in PKR.
21+ Only. Please gamble responsibly. z789 operates under international gaming regulations.